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C&K Policies and Procedures
C&K policies and procedures reflect current best practice, recommended guidelines and the requirements of the Education and Care Services National Law and Regulations. C&K policies and procedures are developed and reviewed through a consultative process with input from families, educators and relevant agencies including government departments. Families are encouraged to contribute to policy review by emailing policyfeedback@candk.asn.au.
Families are encouraged to approach their service Director if they have a policy question. Alternatively, please contact the C&K Quality and Regulation Team via email nqf@candk.asn.au or phone 07 3513 2597.
FEES (Branch Centres Only)
During and throughout enrolment, C&K will provide families with information on how, when and what fees are applicable.
- Fee Policy Updated 20 December 2021
- Centrepay Application Form Updated 16 September 2022
CHILDREN'S HEALTH, SAFETY AND WELLBEING
C&K have a number of procedures that support children's health, safety and wellbeing, including:
HEALTH
- Nutrition and Food Safety Procedure Updated 1 May 2023
- Exclusion due to Illness Updated 10 November 2021
- Administering of First Aid Procedure Updated 16 September 2022
- Administration of Medication Procedure Updated 16 August 2022
- Medical Conditions Procedure Updated 19 October 2022
- Medical Management Plan Form Updated 28 June 2021
- Medical Conditions Infographic for families Updated 7 June 2022
- Asthma Guide Updated 19 October 2022
- Anaphylaxis and Allergies Guide Updated 19 October 2022
- Diabetes Guide Updated 19 October 2022
- Medical Management Plan Form Updated 28 June 2021
- Epilepsy and Seizures Guide Updated 19 October 2022
- Undiagnosed Food Intolerance, Allergy and Restriction Guideline Updated 19 October 2022
- Children's eSafety (Branches) Procedure Updated 7 July 2021
SAFETY
- Child Health and Safety Policy Updated 8 June 2022
- Workplace Health and Safety Policy Statement Updated 14 March 2022
- Arrival, Departure and Access Procedure Updated 6 December 2022
- Additional Emergency Contact Form Updated 23 March 2023
- Sun Safety Procedure Updated 8 June 2022
- Emergency Management Procedure Updated 16 February 2023
- Excursions Procedure Updated 23 May 2023
- Escorting Children to and from External Bus Service Procedure Updated 16 December 2022
- Regular Transport By Centre Bus Procedure Updated May 2023
- Water Safety Procedure Updated 8 March 2022
- Child Centre Incident Reporting Procedure (Branch) Updated 25 February 2022
- Child Centre Incident Reporting Procedure (Affiliates) Updated 25 February 2022
- Safe Sleeping, Rest and Relaxation Procedure Updated 16 December 2022
- Button Batteries Updated 14 February 2023
CHILD PROTECTION
C&K acknowledges that protecting children's safety and wellbeing is everyone's responsibility. Early Childhood educators are mandatory child protection reporters.
- Child Protection Policy Updated 5 September 2022
- Reporting an Allegation of Child Harm occurring within a C&K Centre Updated 10 November 2021
- Responding to and reporting Child Protection Concerns (outside a C&K centre) Updated 3 March 2022
INTERACTIONS AND RELATIONSHIPS
Relationships are fundamental to children's learning. Relationships influence how they learn and how they feel about themselves and others. Collaborative partnerships involve educators working with families, other educators and professionals.
- Curriculum Policy Updated 20 July 2022
- Supporting Relationships and Partnerships Procedure Updated 25 February 2022
- Successful transitions Procedure Updated 23 June 2022
- Supporting Children's Behaviour Updated 14 March 2023
GOVERNANCE AND SERVICE MANAGEMENT
C&K have a number of policies and procedures which support the effective service governance and management, including:
- Privacy Policy Updated 16 February 2023
- Branch centres: Use of Children's Images Guideline and Use of Children's Images - Permission Form - Updated 12 April 2023
- Affiliated centres: Use of Children's Images Guideline and Use of Children's Images - Permission Form - Updated 12 April 2023
- Code of Conduct - Staff
- Dress Standards Policy Updated 25 February 2022
- Code of Conduct - Parents - This code applies to parents, carers, guardians and family members of children enrolled in a C&K program and community visitors to the centre - Updated 12 April 2023
- Court Orders Policy - Updated 12 April 2023
- Child Enrolment Policy Updated 13 May 2021
- Branch centres: Enrolment and Orientation Procedure Updated 23 December 2022
- Affiliated centres: Enrolment and Orientation Procedure Updated 23 December 2022
- Visitors Procedure Updated 22 May 2023
- Students, Volunteers, and External Contractors Procedure Updated 1 February 2023
- Social Media Policy Updated 25 February 2022
- Responsible Persons Procedure Updated 29 May 2023
- COVID-19 Vaccination and Management Policy Updated 5 August 2022
- Complaint Management Policy Updated 19 May 2023
- Complaints Management Procedure Updated 19 May 2023
- Whistleblower Policy Updated 16 February 2023
- Whistleblower Guidelines Updated 16 February 2023
FEEDBACK
C&K values feedback and encourages families to share any concerns they may have.
Feedback can be shared:
- in person by speaking to the service Director of relevant C&K centre,
- in writing via email feedback@candk.asn.au or completing an online form, or
- by telephoning the relevant C&K centre / site or C&K Central 07 3552 5300