C&K Policies and Procedures
C&K policies and procedures reflect current best practice, recommended guidelines and the requirements of the Education and Care Services National Law and Regulations. C&K policies and procedures are developed and reviewed through a consultative process with input from families, educators and relevant agencies including government departments. Families are encouraged to contribute to policy review by emailing firstname.lastname@example.org.
Families are encouraged to approach their service Director if they have a policy question. Alternatively, please contact the C&K Quality and Regulation Team (email@example.com / 07 3513 2597)
FEES (Branch Centres Only)
During and throughout enrolment, C&K will provide families with information on how, when and what fees are applicable.
CHILDREN'S HEALTH, SAFETY AND WELLBEING
C&K have a number of procedures that support children's health, safety and wellbeing, including:
- Nutrition and food safety
- Exclusion due to illness
- First Aid
- Medical conditions
- Anaphylaxis and allergies
- Epilepsy and Seizures
- Child health and safety
- Workplace health and safety
- Access, arrival and departure
- Sun safety
- Emergency and evacuations
- Excursions Updated 16 June 2021
- Water safety
- Incident Reporting
- Incident Reporting (Affiliates)
- Sleep, rest and relaxation
C&K acknowledges that protecting children's safety and wellbeing is everyone's responsibility. Early Childhood educators are mandatory child protection reporters.
- Child Protection Policy
- Reporting an allegation of child harm occurring within a C&K centre
- Responding to, and reporting, child protection concerns (outside a C&K centre)
INTERACTIONS AND RELATIONSHIPS
Relationships are fundamental to children's learning. Relationships influence how they learn and how they feel about themselves and others. Collaborative partnerships involve educators working with families, other educators and professionals.
GOVERNANCE AND SERVICE MANAGEMENT
C&K have a number of policies and procedures which support the effective service governance and management, including:
- Code of Conduct - Staff
- Dress Standards Policy Updated 19 May 2021
- Code of Conduct - Parents - This code applies to parents, carers, guardians and family members of children enrolled in a C&K program.
- Court Order Policy Updated 6 April 2021
- Child Enrolment and Orientation
- Volunteers, students and external contractors
- Social media
- Responsible Persons
- Feedback and complaints Updated 20 Jan 2021
- Whistleblower Policy Updated 6 April 2021
- Whistleblower Guidelines Updated 6 April 2021
C&K values feedback and encourages families to share any concerns they may have.
Feedback can be shared: