C&K Policies and Procedures | C&K - childcare and kindergarten

C&K Policies and Procedures

C&K policies and procedures reflect current best practice, recommended guidelines and the requirements of the Education and Care Services National Law and Regulations. C&K policies and procedures are developed and reviewed through a consultative process with input from families, educators and relevant agencies including government departments. Families are encouraged to contribute to policy review by emailing policyfeedback@candk.asn.au.

Families are encouraged to approach their service Director if they have a policy question. Alternatively, please contact the C&K Quality and Regulation Team via email nqf@candk.asn.au  or phone 07 3513 2597.

FEES (Branch Centres Only)

During and throughout enrolment, C&K will provide families with information on how, when and what fees are applicable.

CHILDREN'S HEALTH, SAFETY AND WELLBEING

C&K have a number of procedures that support children's health, safety and wellbeing, including:

HEALTH

SAFETY

CHILD PROTECTION

C&K acknowledges that protecting children's safety and wellbeing is everyone's responsibility. Early Childhood educators are mandatory child protection reporters.

INTERACTIONS AND RELATIONSHIPS

Relationships are fundamental to children's learning. Relationships influence how they learn and how they feel about themselves and others. Collaborative partnerships involve educators working with families, other educators and professionals.

GOVERNANCE AND SERVICE MANAGEMENT

C&K have a number of policies and procedures which support the effective service governance and management, including:

FEEDBACK

​C&K values feedback and encourages families to share any concerns they may have. 

Feedback can be shared:

  • in person by speaking to the service Director of relevant C&K centre,
  • in writing via email feedback@candk.asn.au or completing an online form, or
  • by telephoning the relevant C&K centre / site or C&K Central 07 3552 5300