Privacy

C&K's Privacy and Confidentiality Policy

C&K collects, stores, uses and discloses personal information, and upholds your rights, in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act).

To read C&K's Privacy Policy, click here.
To read C&K's SMS Messaging Terms and Conditions, click here.

For more information about privacy in general, please visit the Australian Information Commissioner's website at www.oaic.gov.au.

C&K's Privacy Collection Statement

At C&K, we value your privacy and are committed to protecting your personal information. This notice explains how we collect, use, and safeguard your data when you interact with our website.

What Information We Collect

• Personal Information: We may collect information that can identify you, such as your name, mailing address, email address, phone number, date of birth, citizenship, residency, cultural background, concession card details, qualifications, student number, and payment details when you purchase items from our eStore, or submit an enrolment enquiry or feedback form.
• Usage Data: We automatically collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.

How We Use Your Information

We use your information for various purposes, including:

• To provide and maintain our services
• To process enrolment enquiries
• To manage feedback and complaints
• To register your attendance at a C&K Event
• To process transactions and send you order confirmations
• To communicate with you, including sending updates and promotional materials
• To improve our website and enhance user experience
• To comply with legal obligations.

Providing us with the requested information is not required by law. However if you choose not to provide C&K with the requested information, we may not be able to provide you with services such as: progressing your enrolment enquiry, registering your interest in attending a C&K Event and/or provide you with information.

Your Rights

You have the right to:

• Access your personal information
• Request correction or deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time where we rely on your consent to process your data.

C&K’s Privacy Policy contains information about how C&K uses and stores your personal information, how you can access and correct your personal information, make a privacy-related complaint and C&K’s complaint handling process.

Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, use, or disclosure. We will not use or disclose your personal information for any other purpose unless you have consented, you would reasonably expect us to disclose the information for another purpose or we are required by law. In order to store your personal information electronically C&K may disclose your information, in accordance with this notification and our Privacy Policy, to overseas data storage recipients located in the United States and other countries. C&K is reasonably satisfied that these recipients have similar privacy protections to those afforded under Australian law

Changes to This Notice
We may update this privacy notice from time to time. We will notify you of any significant changes by posting the new notice on our website.

To access or update your personal information or for more information, please contact: